Marketing
Can people find you?
- An up-to-date Google listing with photos, hours and news.
- A link to ask for a review after every job.
- Knowing where each customer comes from.
What I check
The 4 parts of your business where customers and hours get lost
I always start with what you already do well. Then what can be better, with examples of how.
Sales and WhatsApp
Do you reply in time?
- One single number with WhatsApp Business.
- An automatic reply with hours, rough prices and a booking link.
- Online booking, without waiting for someone to pick up the phone.
Service
Do you deliver what you promise?
- A WhatsApp reminder the day before, to confirm or change the appointment.
- A message a few days later to ask how it went.
- A reminder when the next service is due.
Admin
How much time goes on paperwork?
- One calendar you can see on your phone.
- Quotes and invoices that make themselves.
- Fewer hours answering the same questions.
The plan
In 3 weeks, everything working
First, whatever loses you the most customers. You feel each week working before the next one starts. These are examples: your plan comes from your check-up.
Urgent
Week 1- WhatsApp Business with an automatic reply.
- The same phone, hours and services on Google and your website.
- A link to ask for reviews.
Anyone who messages you gets an answer straight away, at any time.
Improve
Week 2- Online booking on your website and Google.
- Automatic appointment reminders.
- Knowing what brings you customers.
Fewer empty slots and fewer calls about the same things.
Grow
Week 3- A simple system to post every week on Google and social media.
- Reminders that bring customers back.
- Automatic invoices and paperwork.
More repeat customers and more time for your actual work.
My rules
How I work
Nothing made up
If I haven’t checked it, it doesn’t go in. If something is missing, I ask you.
Good news first
If you do something well, I tell you and it counts in your favour.
No jargon
Everything explained the way you’d explain it to a friend.
No wasted time
The customer test is real, but I don’t book anything or take up your diary.
Who does it
- Name
- Manuel
- Brand
- Marketing Content Lab
- Area
- All of Spain
- How
- By WhatsApp, video and video call
I’m Manuel, and I work with businesses all over Spain
I’ve run social media, videos and marketing for a restaurant business. Now I focus on what matters most to an owner: not losing customers or hours.
I review every check-up myself, personally. I use tools to gather and double-check information about your business, but the conclusions are mine and I explain them to you myself, by video or video call.
I live in Torrevieja. If your business is in La Mata, Torrevieja or nearby, I can also come in person.
Next step
Get your free test
- 1Message me with your business name and your town.
- 2That week I message you as a customer, without warning.
- 3I get back to you and show you what I found.